Frequently Asked Questions
Everything you need to know about your favorite handmade doughnuts.
Are your doughnuts suitable for vegans?
Yes! We pride ourselves on offering a massive range of vegan doughnuts that taste just as good as our standard range. Look for the 'Vegan' tag on our product pages.
How long do the doughnuts stay fresh?
Our doughnuts are best enjoyed on the day of delivery. However, they will stay fresh for up to 48 hours if kept in a cool, dry place inside their original box.
Do you offer nationwide delivery?
We certainly do! We ship our doughnut boxes across the UK using tracked courier services to ensure they arrive at your door fresh and intact.
Can I pre-order for a specific date?
Absolutely. During the checkout process, you can select a specific delivery date from our calendar to ensure your treats arrive exactly when you need them.
Do your products contain nuts?
While we offer many nut-free options, all of our doughnuts are produced in a kitchen that handles nuts, wheat, milk, and eggs. Cross-contamination may occur.
What should I do if my order arrives damaged?
We take great care in packaging, but if your order isn't perfect, please email our support team with a photo of the box and your order number within 24 hours.